Both landlords and tenants were able to use this website to create an account and submit their application. If you need assistance with a previously submitted application, our customer service staff can assist you by phone by calling 1-833-9TX-RENT (1-833-989-7368). The DEHAP Rental Assistance program can help with past due rent utilities due to the landlord (such as electricity, sewer, water, and gas*), or both. In some cases, the program also helps with security deposits, first month's rent, and court fees. Presenters will share facts about the program and help you complete your application in just 15. The program provides emergency housing assistance to renters affected by shutdowns, closures, layoffs, reduced work hours, unpaid leave or financial hardship related to the COVID-19 health crisis. The information above is based solely on information available at the time of publication. Please visit the HFA's program online for details.